GENERAL TERMS
& CONDITIONS RUSH
We are RUSH, part of the Urban Gym Group B.V. (RUSH). RUSH offers single classes (Single Class), class packages (Packages) and memberships (Memberships) online to join RUSH’s (physical) classes. The Single Class, Packages and Memberships are collectively called Products. For more information about RUSH and the different products, visit the website: www.rushstudio.nl (Website).
IN GENERAL
These general terms and conditions (Terms) apply to the legal relationship between RUSH and every natural person who purchases a product or service through the Website (Customer).
RUSH offers to Customer fitness group classes (the Services), purchased via a Product (Single Class, Package or Membership).
These Terms also apply to every person who uses the Services of RUSH, regardless of any other agreement has been concluded with RUSH. Thus, these Terms apply, inter alia, to the by RUSH offered group classes.
RUSH offers Services under the condition that a Customer, and any other user of the Services, accepts these Terms.
PRODUCTS
RUSH offers a single class, packages and memberships. An up-to-date overview of the offering is available on the Website.
The duration of every Package starts on the day of the purchase. Expiry dates are as follows:
3 Package: 1 month after purchase
5 Package: 2 months after purchase
10 Package: 5 months after purchase
20 Package: 10 months after purchase
MEMBERSHIP
The Membership is available for a fixed term of three months and will automatically renew at the end of this period.
NON-TRANSFERABLE
The Single Class, Packages and Memberships are personal and non-transferable. The products can only be used by the Customer.
FREEZING
The Packages and Memberships can - in consultation with RUSH - be frozen on medical grounds. RUSH reserves the right to request additional evidence from a Customer when requesting a freezing.
RESERVATIONS
Reservations for the RUSH classes can be made 14 days in advance through the Website.
RIGHT TO CANCEL
Customer can cancel the booked class 12 hours prior to the start time of the booked class. When the cancellation is in time, Customer’s credit will be refunded to his/her account. Cancellations made less than 12 hours in advance are fully charged, which means Customer loses the credit.
CHANGES TO THE WEBSITE AND PROMOTIONS
Although RUSH strives to only provide correct and up-to-date information on the Website, RUSH is not liable for any inaccuracy and no rights can be derived therefrom.
The current schedule is mentioned on the Website. RUSH remains the right to change the schedule at any time. If possible, any changes are announced in advance by mentioning them on the Website or by communicating via email.
RUSH reserves the right to cancel a class that has been scheduled or to change the RUSH instructor mentioned in the schedule. In case of a cancellation, the credit will be refunded to your account.
RUSH reserves the right to change the pricing for all Products.
LIABILITY
Customer uses RUSH’s Products and Services at their own responsibility and risk.
Customer remains personally responsible for their own behavior within RUSH’s locations. RUSH is not liable for the conduct of a Customer and any resulting damages.
RUSH is not liable for any personal injury, accident or death of a Customer during RUSH’s classes.
Customer indemnifies RUSH against any liability to third parties for damages suffered by the third party in question during his or her attendance at RUSH as a result of acts or omissions by a Customer.
RUSH is not liable for damage to - or loss of property, as well as thefts of property in RUSH’s locations.
If RUSH can in any event, in any way be held liable for Customers damages, RUSH’s liability is limited to the amount paid out by the insurer of RUSH in that specific case.
Nothing in these Terms shall exclude or limit RUSH’s liability where it cannot be excluded or limited under applicable law, such as in the event of willful intent or gross negligence by RUSH.
RUSH provides the following guidelines for reducing the risk of an injury: Always consult a doctor before starting classes if you are not sure that you’re physically capable to join the class or when you (expect) to be pregnant. If you have any other injury or any other physical inconvenience, always inform the instructor. If in the subjective opinion of the RUSH instructor, you would be at physical risk participating in the classes, you understand and agree that you may be denied access to the classes until you furnish RUSH with a letter from your doctor, at your sole cost and expense, specifically addressing RUSH’s concerns and stating that RUSH’s concerns are unfounded.
PRIVACY
RUSH considers the protection of personal data to be important. RUSH acts in accordance with the General Data Protection Regulation (GDPR).
APPLICABLE LAW AND COMPETENT COURT
These Terms and all other agreements between Customer and RUSH are governed exclusively by Dutch law.
If RUSH and Customer cannot resolve a dispute between themselves, disputes between the Customer and RUSH shall be submitted to the Geschillencommissie voor Consumentenzaken (Consumer Affairs) , bezoekadres Bordewijklaan 46, postadres Postbus 90600, 2591 XR Den Haag, www.degeschillencommissie.nl), or competent court of the District Court of Amsterdam.
QUESTIONS, COMMENTS AND SUGGESTIONS
If you have a question, comment or suggestion, please contact us by using info@rushstudio.nl